Return Policy

We hope you’ll be more than satisfied with your Magee Millinery purchase 
However, we are happy to offer a full refund on any ready-to wear designs providing the hat is returned to us within 14 days of receiving it and has not been worn, is not damaged or marked and has all its original labels attached and packaging in place.

Once inspected and everything proves to be as it was, We will then refund in full the original card/payment method.

Unfortunately we cannot offer refunds or exchanges on vouchers or hats that have been made to order or customised and we cannot refund shipping costs.

Due to hygiene purposes we cannot exchange or refund Tights or Earrings unless damaged 

 

HOLIDAY RETURNS

We do of course offer extended returns during holiday periods. Any applicable extended returns policies will be listed here. 

  • Christmas 
  • New Year 
  • Easter 

Accessories cannot be refunded however if an item has arrived damaged please don’t hesitate to contact us with images of damaged goods sales@mageemillinery.com

 

FAULTY GOODS

If an item you have purchased from us is faulty, we will be happy to provide a replacement or refund. In order for us to process faulty goods more efficiently, we would first recommend that you email us with photos and details of the fault to sales@mageemillinery.com

Faulty Goods must be returned back to us within 7 days of purchase.


Return address :

Magee Millinery 
39 Burnside Road,
Dunadry,
Co Antrim
BT41 2HZ

Please  include your order number, name and Address. 

Returns are at the customers expense and we advise that you retain your proof of postage. Magee Millinery does not accept any liability for goods lost in the post or by a courier when being returned by a customer.

 

PACKAGING YOUR RETURNS

Do

  • Complete your returns info and include it in the parcel
  • Package and wrap items appropriately for transit to avoid damage to either the goods or packaging. We are unable to accept returns which have damaged packaging
  • Retain your proof of postage
  • Choose a recorded service if your item is valuable. We do not accept any liability for goods lost in the post or by a courier when being returned.